When will my items be delivered?
At checkout you will be offered the choice of delivery by Royal Mail's Tracked 24 hour service or local collection.
Some products, for instance delicate celebration cakes, are for local collection only. You are also offered a choice of dispatch date (We currently post orders out Tuesday-Friday).
Please note this is a dispatch date, not a guaranteed delivery date. If you opt for delivery by Royal Mail Tracked 24 and you specially want to receive your item by a particular date we recommend selecting a despatch date 48 hours ahead to avoid disappointment. The Royal Mail's Tracked 24 service is an aim rather than a guarantee.
How can I track my delivery?
Knowing where your parcel is and when it's going to arrive is vital, that's why we only offer a tracked service on all products.
You can track your orders here:
Royal Mail Track and Trace - https://www3.royalmail.com/track-your-item#/
Can I microwave Chelsea Buns?
In short, yes!
Our Chelsea buns are best consumed on day of arrival and will last up-to 7 days but they can be microwaved to 'revive' them but we only recommend doing so one bun at a time and for 20 seconds on a medium heat.
What is a Postcard & Gift Note?
All Chelsea Buns are packed with a standard postcard which outlines some of our history alongside serving suggestions and allergens.
You also have the option of adding an additional postcard that's personalised with a message from the sender, we recommend adding this if you are sending them for a birthday or special occasion.