Current open positions
Front of House
FULL TIME - NO EVENING SHIFTS!
Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays, Fitzbillies is a thriving, local, independent bakery and hospitality group. The original Fitzbillies is located at Trumpington Street where we have a 90-seat café and 20-seat coffee shop, we also have a smaller sister branch at Bridge Street which has a 50-seat coffee shop.
We are seeking an outstanding Front of House staff member to greet and serve customers, provide exceptional customer service and ensure the café meets company standards. This is a full-time position. The Front of House staff member should be capable of welcoming customers and greeting them with enthusiasm, serving food and drinks with care, washing dishes and cleaning the premises with attention to detail whilst following instructions from the management team.
You should have good communication skills and an outgoing/lively personality. You will be reliable and a good team player. We provide ample room for personal growth and professional development and encourage our employees to do so.
Your responsibilities will include:
- Take and complete orders.
- Answer customers' questions about the menu and make recommendations based on their preferences
- Assist with drink orders.
- Complete cleaning tasks
- Follow food safety guidelines to ensure the safety of our customers.
Ideal candidates will have at least one year’s experience in a fast-paced restaurant environment and high-end customer service, but this is not essential as all training will be provided.
What’s in it for you?
- Competitive rate of pay
- Good work-life balance, no evening shifts & flexible schedule
- Free tea/coffee, meals on shift & of course, Chelsea buns
- Time off during Christmas & New Year’s
- Cake for your birthday and time off
- Part of a thriving, growing, independent local bakery & hospitality group
- Employee discounts – 50% off at Fitzbillies & Scott’s All Day
Salary: £9.00-£10.42 per hour
Speciality Coffee Barista
FULL TIME - NO EVENING SHIFTS!
Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays, Fitzbillies is a thriving, local, independent bakery and hospitality group. The original Fitzbillies is located at Trumpington Street and we also have a smaller sister branch at Bridge Street.
As the business gets busier and grows, we need someone who is enthusiastic about making good quality coffees, enjoys providing an excellent customer service and would like to be part of an amazing team.
If you’d like to be part of our team in a famous, much-loved local business that makes amazing baked goods you can be proud of, this is for you.
We're looking for a Speciality Barista to join our team. The right candidate will be responsible for serving our customers with a positive and engaging attitude. Our baristas are responsible for preparing high-quality coffee and other hot drinks whilst maintaining a clean, professional atmosphere in the cafe. We're looking for an individual who can multitask effectively, work well as part of a team, and show genuine enthusiasm for our products.
Responsibilities will include:
- Provide consistent, high-quality customer service.
- Prepare our speciality coffee and other hot drinks.
- Clean and maintain the coffee machine and equipment.
- Keep the area around the café clean and tidy.
Salary: £9.25-£11.00 per hour
- Company events
- Discounted or free food
- Employee discount
- Referral program
Customer service: 2 years (required)Barista experience: 2 years (required
Background on Fitzbillies
Fitzbillies bakery is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays Fitzbillies is a thriving, local, independent bakery and hospitality group. The business is built around: a central, artisan bakery, housed in a light, modern building on Clifton Road, supplying two branches of Fitzbillies in central Cambridge, a number of external wholesale customers including farm shops, colleges and local restaurants, and online orders.
This role is at the bakery in Clifton Road, the heart of the business. We make a large range of amazing artisan baked goods, by hand every day. Everything from sourdough bread, to croissant, to our Chelsea buns, to macarons and wedding cakes.
As the business gets busier and grows, we need someone with good organisational skills and positive attitude to support our daily operations with packing products and deliveries to our customers.
If you’d like to get involved in a famous, much-loved local business that makes amazing baked goods you can be proud of, this is for you.
A member of the team at Fitzbillies central bakery, reporting to Bakery Manager. Responsible for packing and deliveries - working to ensure that deliveries are done on time and accurately. Assist with checks and maintenance on vans, keeping records up to date. Keep packing area neat and clean. Help out with
other tasks as needed.
- Full and clean UK driving licence
- 5 years driving experience
- Friendly and approachable demeanour
- Positive, hard-working and organised attitude
Perks of the job
- 50% discount at Fitzbillies branches and Scott’s All Day pizza restaurant
- Free parking
- Cake for your birthday
- Competitive salary. Taking experience and skill into consideration.
- Referral scheme
Hours & Renumeration
- 30-45 hours a week
- 5 days out of 7
- Start times vary between 5am - 6am
Job Types: Full-time, Permanent
Salary: £10.42-£10.75 per hour
Background on Fitzbillies
Fitzbillies is a 100 year old artisan bakery in central Cambridge. We make a huge range of baked goods: the Chelsea buns we’re most famous for; sourdough and yeasted breads, viennoisserie, celebration cakes, brownies and macarons. These are sold through our own shop and cafés, our wholesale business supplying local farm shops, restaurants and Cambridge colleges, and online. Our business has grown hugely over the past 10 years as we’ve combined the best of Fitzbillies traditions with modern artisan baking. We’re equally popular with our very discerning local customers and with visitors to Cambridge.
This role is for a baker to join the team at our bakery unit on Clifton Road, Cambridge. Ideally we are looking for someone with experience in sourdough bread and yeasted baking, with good hand shaping skills.
We would also be happy to train someone with less experience, or who is looking for a career change into baking.
Hand-baked artisan bread and cakes, made with care and attention to detail.
Opportunity to work across a very wide product range.
Opportunity to get involved in new product development.
Working for very experienced head baker - lots of opportunity to learn.
A friendly team, with the critical mass to avoid ridiculous hours when people are ill or on holiday 50% discount at Fitzbillies branches and Scott’s All Day pizza restaurant.
Regular food safety and allergen training updates.
40-45 hours a week 5 days out of 7, including some weekend work.
£10.25-£11.25 per hour, depending on experience.
Start times vary between 3am or 4am Free parking at bakery.
Job Types: Full-time, Permanent.
• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Store discount
8 hour shift
Supplemental pay types:
Ability to commute/relocate:
Cambridge: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Fitzbillies Bakery & Hospitality Traineeship
** Applications for this Autumn have now closed.
If you're interested in joining our apprentice scheme, please keep an eye out as we will be opening it again next year. Or please sent your CV to email@example.com so we can get in touch with you as soon as it opens.
Trainees will have the opportunity to experience all areas of the business and then to specialise in one of three main areas:- Artisan Bakery- Professional Cookery- Barista & Front of House.
The Traineeship lasts for 12 months and it is anticipated that at the end of that time permanent positions will be offered to trainees meeting the required standard.
The Trainees will spend time at our 3 locations: Fitzbillies Trumpington Street, Fitzbillies Bridge Street & Fitzbillies Artisan Bakery, 31B&C Clifton Road.
At the end of the traineeship all trainees will have gained a broad understanding of how a bakery and hospitality business works as well as deep skills in their chosen area. We are offering 5 traineeships this autumn, with the expectation that 2 will specialise in Artisan Bakery, 2 in Barista & Front of House skills and 1 in Professional Cookery.
The programme start date is Monday 31 October 2022 (with the opportunity to start work at Fitzbillies sooner if you wish).
Download the information pack here.