Background on Fitzbillies

Fitzbillies is a 100 year old artisan bakery in central Cambridge. We make a huge range of baked goods: the Chelsea buns we’re most famous for; sourdough and yeasted breads, viennoisserie, celebration cakes, brownies and macarons. These are sold through our own shop and cafés, our wholesale business supplying local farm shops, restaurants and Cambridge colleges, and online. Our business has grown hugely over the past 10 years as we’ve combined the best of Fitzbillies traditions with modern artisan baking. We’re equally popular with our very discerning local customers and with visitors to Cambridge.


Job Outline:

This role is for a baker to join the team at our bakery unit on Clifton Road, Cambridge. Ideally we are looking for someone with experience in sourdough bread and yeasted baking, with good hand shaping skills.

We would also be happy to train someone with less experience, or who is looking for a career change into baking.

Hand-baked artisan bread and cakes, made with care and attention to detail.

Opportunity to work across a very wide product range.

Opportunity to get involved in new product development.

Working for very experienced head baker - lots of opportunity to learn.

A friendly team, with the critical mass to avoid ridiculous hours when people are ill or on holiday 50% discount at Fitzbillies branches and Scott’s All Day pizza restaurant.

Regular food safety and allergen training updates.

40-45 hours a week 5 days out of 7, including some weekend work.

£10.25-£11.25 per hour, depending on experience.

Start times vary between 3am or 4am Free parking at bakery.

Job Types: Full-time, Permanent.

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Store discount

Schedule:
8 hour shift

Supplemental pay types:
Tips

Ability to commute/relocate:

Cambridge: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Background on Fitzbillies

Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Fitzbillies is a thriving, local, independent bakery and hospitality group. The business is built around a central, artisan bakery and two branches in central Cambridge. This role is based in our main branch of Fitzbillies at Trumpington Street in Cambridge and you’ll work alongside the Head Chef & Operations Manager in running the business effectively and efficiently. 

As the business gets increasingly busier and grows, we need someone with great organisational, team management and high-volume hospitality experience. If you’d like to get involved in a famous, much-loved local business that makes amazing baked goods and delivers great service you can be proud of, this is for you.


Job Outline:

A member of the senior team running Fitzbillies Trumpington Street alongside Operations Manager and Head Chef, reporting to the Operations Director of Fitzbillies Group. Responsible for day-to-day efficient running of our main branch. Setting standards for customer experience and building a strong & dependable team. Overseeing the health & safety, food safety and other standards of the branch.


What you will do

Setting standards and tone of service that is consistent across all shifts and every day.

• Improving flow of service and increase speed, quality & consistency of service.
• Develop proactive approach to recruiting, developing, and retaining key staff.
• Having a organised approach to HR – inductions for new team members, probation reviews, training reviews & performance management.
• Improving our margins by co-operating with the Head Chef & Operations Manager on wastage tracking, stock control and effective ordering.
• Reviewing and managing of forecasts & budgets set by the Operations Director.
• Maintaining a financial overview of the branch performance.
• Being the branch expert on Health & Safety, Food Safety and other relevant legislation and guidance
• Tackle problems before they escalate

Key Performance Indicator (KPI)

• Sales growth
• Employee engagement, team training and development
• Process improvement, streamlining and efficiency
• Improving Average spend per head, productivity

About You

• Minimum of 3 years in fast paced restaurant management experience
• Excellent organisational skills
• A leader and role model – manage the team and be a team player
• Get the best from your team and be able to develop individuals
• Strong communicator across all levels and areas of the business What's in it for you?
• Part of a thriving, growing, independent local bakery & hospitality group
• Professional growth and career development opportunities within the group
• Full training and induction provided
• Employee discounts – 50% off at Fitzbillies & Scott’s All Day
• Company events
• Bicycle/electric bike loan scheme

Remuneration & Hours

From £29,000 - £35,000.
Performance bonus up to 2,000 per year.
Tips.
Full time – 45 hours a week over 5 days, including weekends.
No late evenings or split shifts.
Example shifts – 7am-4pm, 8am-5pm, 9am-5pm or 10am-7pm.
Job Types: Full-time, Permanent Salary: £29,000.00-£35,000.00 per year.

Background on Fitzbillies

Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays Fitzbillies is a thriving, local, independent bakery and hospitality group. The original Fitzbillies is located at Trumpington Street where we have a 90-seat café and 20-seat coffee shop, we also have a smaller sister branch at Bridge Street which has a 50-seat coffee shop.

As the business gets busier and grows, we need someone with good people skills who enjoys being part of the team and strives to provide a great customer experience.If you’d like to get involved in a famous, much-loved local business that makes amazing baked goods you can be proud of, this is for you.We are looking for Front of House staff for our café at Trumpington Street and for our coffee shop at Bridge Street.Ideal candidates will have at least one years’ experience in a fast-paced restaurant environment, but this is not essential as all training will be provided.

Key Skills & Personality Characteristics:

Good communication skills including verbal English
Passion for providing an excellent customer experience
Outgoing & lively personality
Smart appearance
Flexible & committed
Motivated & reliable
Team player

What’s in it for you?
Competitive rate of pay & great tipsGood work-life balance, no evening shifts & flexible schedule
Free tea/coffee, meals on shift & of course Chelsea buns
Time off during Christmas & New Year’s
Cake for your birthday and time off
Professional growth and career development opportunities within the group if that’s something you are looking for
Part of a thriving, growing, independent local bakery & hospitality group
Employee discounts – 50% off at Fitzbillies & Scott’s All Day

Renumeration & Hours:
Full time 30 – 45 hours per week over 5 days, this includes weekend days.
Varied shifts – 8.30 – 4.30, 10.00 – 7.00, 9.00 – 5.30
From £9.50 plus tips – depending on experience

Background on Fitzbillies

Fitzbillies is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays Fitzbillies is a thriving, local, independent bakery and hospitality group. The original Fitzbillies is located at Trumpington Street where we have a 90-seat café and 20-seat coffee shop, we also have a smaller sister branch at Bridge Street which has a 50-seat coffee shop. As the business gets busier and grows, we need someone with good people skills who enjoys being part of the team and strives to provide a great customer experience.
If you’d like to get involved in a famous, much-loved local business that makes amazing baked goods and delicious you can be proud of, this is for you.
We are looking for speciality barista for our coffee shops across both Trumpington Street and Bridge Street. Working with Caravan coffee, we provide regular training including going to the roastery based in North London, where they have a fully equipped Coffee School that run Barista training courses covering everything from basics to advanced milk skills to preventative maintenance.
Ideal candidates will have at least one years’ experience in a fast-paced speciality coffee shop environment, speciality barista producting latte art, espresso based coffee.

You will be…

Brewing special in-house recipes of cold brew and iced tea.
Serving on either of our counters, providing excellent customer service using companies service standards.
Keeping up to date health & safety records. Working with management to create and deliver delicious tasting coffee that looks great, in an effective and timely manner.

Key Skills & Personality Characteristics:

Good communication skills including verbal English
Passion for providing an excellent customer experience
Outgoing & lively personality
Smart appearance
Flexible & committed
Motivated & reliable
Team player

What’s in it for you?

Competitive rate of pay & great tips
Good work-life balance, no evening shifts & flexible schedule
Free tea/coffee, meals on shift & of course Chelsea buns
Time off during Christmas & New Year’s
Cake for your birthday and time off
Professional growth and career development opportunities within the group if that’s something you are looking for
Part of a thriving, growing, independent local bakery & hospitality group
Employee discounts – 50% off at Fitzbillies & Scott’s All Day

Renumeration & Hours:

Full time 30 – 45 hours per week over 5 days, this includes weekend days.
Varied shifts –7.00 - 4.00, 8.30 – 4.30, 10.00 – 7.00, 9.00 – 5.30
From £9.50 plus tips – depending on experience

** Applications for this Autumn have now closed.
If you're interested in joining our apprentice scheme, please keep an eye out as we will be opening it again next year. Or please sent your CV to bakery@fitzbillies.com so we can get in touch with you as soon as it opens.


Trainees will have the opportunity to experience all areas of the business and then to specialise in one of three main areas:- Artisan Bakery- Professional Cookery- Barista & Front of House.

The Traineeship lasts for 12 months and it is anticipated that at the end of that time permanent positions will be offered to trainees meeting the required standard.

The Trainees will spend time at our 3 locations: Fitzbillies Trumpington Street, Fitzbillies Bridge Street & Fitzbillies Artisan Bakery, 31B&C Clifton Road.

At the end of the traineeship all trainees will have gained a broad understanding of how a bakery and hospitality business works as well as deep skills in their chosen area. We are offering 5 traineeships this autumn, with the expectation that 2 will specialise in Artisan Bakery, 2 in Barista & Front of House skills and 1 in Professional Cookery.

The programme start date is Monday 31 October 2022 (with the opportunity to start work at Fitzbillies sooner if you wish).

Download the information pack here.